Privacy and

Cookies Policy

MindMover Consumer Insight ("we" / "our" / "us") is committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
This policy only applies to the website ("Website").

By agreeing to the "Terms of Website Use" you will be recognising that you have read and accepted all the conditions in this policy.

Collection of Your Information
We collect information that you share with us through your use of our Website, for example, information provided by you:

  • at the time of registering to use our Website;
  • by participating in surveys;
  • by posting material on our Website; and
  • by submitting enquiries using the contact details posted on our Website.

We may also ask you for information if you report a problem with our Website.
We may also collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our client in a summarised form. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Your personal data will be treated under the responsibility of Mark Ursell, 46 Webber Street, London, SE1 8QW, who will act as the person "responsible" for treatment.

Our Use of Your Information
We may use the information we collect from you for the following purposes:

  • to contact you by email to invite you to take part in specific research surveys on behalf of our clients;
  • to inform you of the benefits you will receive as a result of your registering to use our Website and participating in surveys;
  • to create a database consisting of individuals who have agreed to take part in research surveys;
  • to process your answers to surveys and summarise the results (in aggregated form which does not identify you);
  • to enter you in prize draws, to contact you if you win and to send you any prizes;
  • to obtain your views on consumer and business products, services and the activities of the Website;
  • to provide you with information and services that you request from us;
  • to help us improve our services, for example by acting on the information you provide us or to deal with any concerns or complaints you raise;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer;
  • to notify you about changes to our service. If you contact us, we may keep a record of that correspondence.

Our Disclosure of Your Information
If you participate in online discussions or post material to public forums on our Website, your screen name and the information you post will be publicly available over the internet.
If you participate in online discussions or post material to private forums which we invite you to join, your screen name and the information you post will only be visible to us and the other participants in that forum.
We share with our clients aggregated information from the responses we receive to our surveys. We may, on occasion, match your answers to other information held about you on our databases. This information will only be disclosed to our clients as aggregated data. This aggregated information is not linked to any personal information that can identify any individual person or organisation.
We provide our clients with data files containing anonymous answers to survey questions. Any posts you make to a forum, discussion or diaries on our Website will only be associated with your screen name. The reports we send to our clients setting out and interpreting your answers or posts will be in an aggregated form and will not contain your personal information unless you have consented to such disclosure.
We may share your personal information with our clients for the purposes of identifying the winner of a prize draw you have entered and fulfilling the terms of the prize draw. Terms of our prize draw.
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may from time to time appoint service providers, for example of IT services, to provide services to us. This may involve disclosing your personal data to them to enable it to be processed for a purpose which is consistent with this privacy policy.
We may be required to disclose information by the government or other law enforcement agencies or in connection with the investigation of unlawful activities.
Except as explained above, we will not disclose your personal data to any third parties for any other purpose unless we have your consent. For example, you may be invited to take part in events, such as meeting one of our clients, but we will not share your personal information with our clients to arrange such meetings unless you consent to this disclosure.

In accordance with the laws you will be notified the first time we make a transfer of your personal data to a third party, indicating the purpose of that disclosure, the nature of the details disclosed and name and address of transferee.

Your Consent
By submitting your information, you consent to our use and disclosure of that information as set out in this privacy policy. You will be informed each time about whether providing your details will be mandatory or optional and about the consequences of your refusal to provide them.
You will never be obliged to declare on your ideology, religion or beliefs and we will remind you each time we ask you about those aspects.

If you provide us with sensitive personal information, we will ask for your express consent to process that information (unless we are permitted to do so under the strict provisions of the Organic Law 15/1999 of Data Protection and any other applicable laws and regulations, for example where it is necessary to do so in connection with legal proceedings). Sensitive personal information includes information relating to racial or ethnic origin, physical or mental health, sex life or political opinion.
Data from underage children will never permit us to obtain information about other family members or characteristics of the family (such as parents' profession, financial information, sociological details or any others) without the consent of the interested person.
Our files will never have the sole objective of storing your data on ideology, syndicate affiliation, religion, beliefs, racial or ethnic origin, or sex life. We will never ask you about your criminal records or administrative infractions.

The information that we collect from you may be transferred to, and stored at, a destination outside of Spain and of the European Economic Area ("EEA"). It may also be processed by our staff or our clients (if you have consented to disclosure to our clients) operating outside the EEA. By submitting your personal data, you consent to the transfer, storing and processing of your information outside the EEA. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this privacy policy.

Your Rights
You have the right to withdraw from taking part in a survey on our Website. We will not share any information from unfinished surveys with our third party clients.
You have the right to ask us to destroy a record of your response to a survey after you have submitted your answers on our Website and we will ensure that your response is not used in our analysis provided that we have not already shared it in an aggregated form with our clients.
You can also unsubscribe from the Website by clicking on the "unsubscribe" link contained in any of the emails we send to you.
You have the right to ask us to delete records of your interviews at any time.
You will also have the right to exercise your rights of opposition, rectification or cancellation of your personal details in accordance with the proceedings laid down by applicable laws and regulations. You can exercise those rights by writing to Mark Ursell, 46 Webber Street, London, SE1 8QW.

Access to Information
You have the right to access the information we hold about you. Your right of access can be exercised in accordance with the Organic Law 15/1999 of Data Protection and any other applicable laws and regulations.

Security of Information
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features which are appropriate to the type of personal information you have provided to try to prevent unauthorised access or inadvertent disclosure.
You are responsible for keeping your Website password confidential. We ask you not to share your Website password with anyone.

External Websites
Our Website may, from time to time, contain links to external websites. If you follow a link to any external websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Cookies are small data files, applied by the majority of websites, which transfer text-only information to the hard drive of your computer.
We use cookies on our Website to help it operate effectively. Some cookies are essential in order to enable you to move around the Website and use its features, such as enabling you to sign in to the Website. These cookies don't gather information about you that could be used for marketing or remembering where you have been on the internet. This category of cookies cannot be disabled. We also use cookies to improve user experience of our Website. We set cookies which remain on your computer for differing times. Some expire at the end of each session and some remain for longer so that when you return to our website, you will have a better user experience.

By using our Websites you accept the use of cookies. You may control the cookies used by our Website by modifying the settings in your browser - view the help menu to change your cookie preferences. If cookies are disabled, this may mean that you are not able to take full advantage of all the features on our site.
For more detailed information about cookies and how they can be managed and deleted please visit

Changes to Our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page. Continued use of the service will signify that you agree to any such changes.

Questions, comments and requests regarding this privacy policy are welcomed. Our contact details can be found here: Contact us.